Maintenance & Incident History
September 2026
#INC1061 Test Incident 2
IdentifiedLorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis au…
Reseller 3 Show services
- Reseller3
- Enterprise PortalReseller PortalOnboarding API
#INC1060 Test Incident
ResolvedLorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis au…
Reseller 2 Show services
- Reseller2
- Enterprise PortalReseller Portal
April 2026
#MTN2934 BST Test 4
CompletedUpdate 1
Reseller 3 Show services
- Reseller3
- Enterprise PortalReseller PortalOnboarding API
#MTN2932 BST Test 3
CompletedThis is an update to BST Test 3
Reseller 3 Show services
- Reseller3
- Enterprise PortalReseller PortalOnboarding API
#INC1057 Incident Test 1
ResolvedIncident Test 1
Reseller 3 Show services
- Reseller3
- Enterprise PortalReseller PortalOnboarding API
#INC1056 Incident BST Test 1
ResolvedUpdate 1
Reseller 2 Show services
- Reseller2
- Enterprise PortalReseller Portal
February 2026
1.107.0 – February 19th, 2026 · Features · Conversational Intelligence · Add 'Custom Dictionary' configuration support · Add 'Business Area' configuration support · Support for 'Transcription' only, without 'Quality Assurance' · Voice · Op…
Reseller 2 Customer 8 Show services
- Reseller2
- Reseller PortalOnboarding API
- Customer8
- Customer PortalClient PortalCall ReportingRealtime StatisticsPBX CollectorsDesktop ClientMobile ClientHandset Provisioning
1.107.0 – February 19th, 2026 · Features · Conversational Intelligence · Add 'Custom Dictionary' configuration support · Add 'Business Area' configuration support · Support for 'Transcription' only, without 'Quality Assurance' · Voice · Op…
Reseller 3 Customer 8 Show services
- Reseller3
- Enterprise PortalReseller PortalOnboarding API
- Customer8
- Customer PortalClient PortalCall ReportingRealtime StatisticsPBX CollectorsDesktop ClientMobile ClientHandset Provisioning
1.107.0 – February 17th, 2026 · Features · Conversational Intelligence · Add 'Custom Dictionary' configuration support · Add 'Business Area' configuration support · Support for 'Transcription' only, without 'Quality Assurance' · Voice · Op…
Reseller 3 Customer 7 Show services
- Reseller3
- Enterprise PortalReseller PortalOnboarding API
- Customer7
- Customer PortalClient PortalCall ReportingRealtime StatisticsPBX CollectorsDesktop ClientMobile Client
1.107.0 – February 17th, 2026 · Features · Conversational Intelligence · Add 'Custom Dictionary' configuration support · Add 'Business Area' configuration support · Support for 'Transcription' only, without 'Quality Assurance' · Voice · Op…
Reseller 3 Customer 7 Show services
- Reseller3
- Enterprise PortalReseller PortalOnboarding API
- Customer7
- Customer PortalClient PortalCall ReportingRealtime StatisticsPBX CollectorsDesktop ClientMobile Client
#INC1021 Test Incident
ResolvedTest Incident
#INC1019 UK – Notify Test
ResolvedUK – Notify Test
#INC1020 UK – Don't Notify Test
ResolvedUK – Don\'t Notify Test
#INC1018 UK + AUS Combined Test
ResolvedUK + AUS Combined Test
#INC1016 AUS Test
ResolvedAUS Test
#INC1017 UK Test
ResolvedUK Test
#INC1015 Incident 2
ResolvedThis is test incident 2
#INC1014 Incident 1
ResolvedTest incident 1
January 2026
1.106.0 – January 28th, 2026 · Features · Conversational Intelligence · Add 'Business Area' configuration support · Conversation view updates · Allow ad-hoc call transcription · Add ability to swap the User and Customer speakers · Platform…
Reseller 2 Customer 8 Show services
- Reseller2
- Reseller PortalOnboarding API
- Customer8
- Customer PortalClient PortalCall ReportingRealtime StatisticsPBX CollectorsDesktop ClientMobile ClientHandset Provisioning
1.106.0 – January 28th, 2026 · Features · Conversational Intelligence · Add 'Business Area' configuration support · Conversation view updates · Allow ad-hoc call transcription · Add ability to swap the User and Customer speakers · Platform…
Reseller 3 Customer 8 Show services
- Reseller3
- Enterprise PortalReseller PortalOnboarding API
- Customer8
- Customer PortalClient PortalCall ReportingRealtime StatisticsPBX CollectorsDesktop ClientMobile ClientHandset Provisioning
1.106.0 – January 26th, 2026 · Features · Conversational Intelligence · Add 'Business Area' configuration support · Conversation view updates · Allow ad-hoc call transcription · Add ability to swap the User and Customer speakers · Platform…
Reseller 3 Customer 7 Show services
- Reseller3
- Enterprise PortalReseller PortalOnboarding API
- Customer7
- Customer PortalClient PortalCall ReportingRealtime StatisticsPBX CollectorsDesktop ClientMobile Client
1.106.0 – January 26th, 2026 · Features · Conversational Intelligence · Add 'Business Area' configuration support · Conversation view updates · Allow ad-hoc call transcription · Add ability to swap the User and Customer speakers · Platform…
Reseller 3 Customer 7 Show services
- Reseller3
- Enterprise PortalReseller PortalOnboarding API
- Customer7
- Customer PortalClient PortalCall ReportingRealtime StatisticsPBX CollectorsDesktop ClientMobile Client
#INC1008 Test 2
ResolvedTest 2
#INC1006 Major Outage
ResolvedWe are currently investigating.
#INC1005 Partial Outage Test
Resolved#INC1004 Test – 19-01-26
Resolvedthis is an update
#INC1003 Test 2
ResolvedTest message 1
Reseller 3 Show services
- Reseller3
- Enterprise PortalReseller PortalOnboarding API
#INC1002 Test 1
ResolvedOn Sunday the 11th of January between 21:00 and 23:00 UTC the United Kingdom clusters will be under maintenance in order to upgrade the underlying operating system. During this period all customer facing services and data collection from P…
Reseller 2 Customer 8 Show services
- Reseller2
- Reseller PortalOnboarding API
- Customer8
- Customer PortalClient PortalCall ReportingRealtime StatisticsPBX CollectorsDesktop ClientMobile ClientHandset Provisioning
On Sunday the 11th of January between 08:00 and 11:00 UTC the North America clusters will be under maintenance in order to upgrade the underlying operating system · During this period all customer facing services and data collection from P…
Reseller 3 Customer 8 Show services
- Reseller3
- Enterprise PortalReseller PortalOnboarding API
- Customer8
- Customer PortalClient PortalCall ReportingRealtime StatisticsPBX CollectorsDesktop ClientMobile ClientHandset Provisioning
On Sunday the 4th of January between 21:00 and 22:00 UTC the European clusters will be under maintenance in order to upgrade the underlying operating system · During this period all customer facing services and data collection from PBX Col…
Reseller 3 Customer 7 Show services
- Reseller3
- Enterprise PortalReseller PortalOnboarding API
- Customer7
- Customer PortalClient PortalCall ReportingRealtime StatisticsPBX CollectorsDesktop ClientMobile Client
On Sunday the 4th of January between 12:00 and 14:00 UTC the Australia and New Zealand clusters will be under maintenance in order to upgrade the underlying operating system · During this period all customer facing services and data collec…
Reseller 3 Customer 7 Show services
- Reseller3
- Enterprise PortalReseller PortalOnboarding API
- Customer7
- Customer PortalClient PortalCall ReportingRealtime StatisticsPBX CollectorsDesktop ClientMobile Client